Human Factors in Healthcare Trainers Course
Build internal capability. Become a qualified facilitator. A comprehensive 5-day programme designed to equip healthcare professionals with the expertise to plan, deliver, and evaluate world-class Human Factors training within their own organisation.
Qualify as a Human Factors Trainer
Human error is inevitable — but cooperative, collaborative teams are the strongest defence against harm in safety-critical environments. This flagship programme empowers healthcare professionals to become qualified internal trainers, capable of delivering evidence-based Human Factors education that transforms safety culture from within.
What You Will Gain
- Certified qualification to deliver HF training in your organisation
- Deep understanding of CRM principles adapted for clinical settings
- Expert facilitation skills for engaging multi-disciplinary teams
- A complete, ready-to-use training toolkit with materials and case studies
- The Avoid, Trap, and Mitigate error management framework
- Competence in structured debriefing, assessment, and micro-teach delivery
Who Should Attend
Designed for healthcare professionals who will take on the role of internal Human Factors trainer within their NHS Trust or healthcare organisation. Ideal for those responsible for patient safety education and culture change.
Five Days of Intensive Development
Each day builds on the previous, combining advanced human factors theory with practical facilitation exercises, delegate presentations, clinical case studies, and expert feedback — culminating in an assessed presentation and certification on Day 5.
Foundations of Human Factors
Introduction to Human Factors
Explore the science of human factors and their role in safety-critical healthcare environments. Understand why competent professionals make preventable errors through slips, lapses, mistakes, and violations.
Error Prevention & Facilitation Techniques
Learn the Avoid, Trap, and Mitigate framework for practical error prevention. Develop core instruction and facilitation techniques for engaging multi-disciplinary clinical teams.
Leadership, Culture & Decision-Making
Leadership, Culture & Conflict
Examine how leadership styles and organisational culture influence clinical safety. Develop techniques for managing conflict constructively and building high-performing teams.
Workload Management & Decision-Making
Apply clinical decision-making frameworks and workload management strategies. Deliver your first delegate presentation with structured feedback from expert facilitators.
Cognitive Performance & Awareness
Information Processing & Situational Awareness
Understand how clinicians process information under pressure and how cognitive biases degrade situational awareness. Learn techniques to maintain clear mental models in chaotic environments.
Stress, Fatigue & Attitudes
Explore the physiology of stress and fatigue and their impact on cognitive performance. Examine how attitudes, behaviours, and standard operating procedures interact to shape clinical safety.
Communication & Assessment Practice
Team Communication
Master structured communication techniques including SBAR, closed-loop communication, and assertive challenge protocols. Analyse real-world examples of ineffective communication and their consequences.
Team Exercises & Assessment Preparation
Participate in immersive team exercises that integrate all modules. Prepare your final assessed presentation with guidance from experienced instructors and peer feedback.
Assessed Presentations & Certification
Assessed Presentations
Deliver your final assessed micro-teach presentation to expert evaluators. Demonstrate your ability to facilitate engaging, evidence-based human factors training sessions.
General Synopsis & Certification
Consolidate your learning with a comprehensive course synopsis. Upon successful assessment, receive your certification as a qualified Human Factors in Healthcare Trainer.
Everything You Need to Start Delivering
Leave the course with a comprehensive toolkit ready for immediate deployment. No need to build materials from scratch — start training your teams from day one.
Complete Training Materials
A full suite of ready-to-use presentation slides, facilitator guides, and course handouts for immediate deployment.
Real-World Case Studies
Curated clinical incident case studies from healthcare settings for realistic, engaging group discussions and exercises.
Error Management Framework
The Avoid, Trap, and Mitigate model — a practical, memorable framework your delegates can apply immediately in practice.
Assessment Tools
Structured evaluation templates and feedback frameworks for assessing delegate performance and training effectiveness.
Secure Your Place
Places are limited to ensure personalised feedback and assessed development for every participant. Book early to avoid disappointment.
Need to book for a group? Adjust the quantity or contact us for bespoke in-house delivery.
Choose How You Learn
We offer multiple delivery formats to suit your organisation's schedule, budget, and preferences.
Live Online Sessions
Join interactive virtual classroom sessions over five days with expert facilitators, practical exercises, and assessed presentations.
UK Training Centre
Attend at our training centre in Burwardsley, Cheshire for a fully immersive, in-person five-day experience.
In-Company Bespoke
We come to your organisation and tailor the five-day programme to your specific governance structures and clinical context.
From Enquiry to Internal Capability
Preparation
You receive pre-course materials and guidance to maximise your learning during the five days.
Intensive Training
Five days of expert-led workshops, presentations, and assessed micro-teach sessions.
Deployment
Return to your organisation certified and equipped to deliver HF training immediately.
Ready to Build Human Factors Capability In-House?
Get in touch to discuss how this flagship programme can equip your team to deliver world-class Human Factors training across your healthcare organisation. No obligation, just a conversation about building safer systems.