Human Factors in Clinical Practice Online
The essential guide to non-technical skills for clinical staff. This comprehensive self-paced programme equips healthcare professionals with cognitive tools to identify system failures, improve teamwork, and prevent errors from reaching patients.
Instant Access
Enrol and get immediate access to all 16 modules via our Learning Management System. Learn at your own pace, on any device, 24 hours a day. Perfect for fitting around clinical rotas, shift patterns, and busy schedules. Ideal for bulk enrolment across your Trust or department.
Essential Non-Technical Skills for Every Clinician
Human error is inevitable, but patient harm is not. This course transfers proven aviation Crew Resource Management principles into clinical practice, giving you cognitive tools to improve patient safety, strengthen teamwork, and create a culture of proactive risk mitigation.
What You'll Learn
- How human factors contribute to adverse events and patient harm
- Structured communication techniques including SBAR and closed-loop
- Cognitive biases and their effect on clinical decision-making
- Strategies for managing stress, fatigue, and workload
- Building situational awareness in complex clinical environments
- The role of organisational culture in patient safety
Who Is This For?
Designed for all healthcare staff. This course is suitable for mandatory training programmes, staff induction, or individual professional development — from newly qualified to senior clinicians.
A Flexible, Engaging Platform
Our Learning Management System delivers a rich, interactive experience that makes online learning genuinely engaging — not just compliance-driven checkbox exercises.
Interactive Modules
Comprehensive multimedia content that illustrates how human factors concepts apply in the healthcare environment.
Knowledge Checks
Interactive quizzes throughout each module reinforce learning, test understanding, and prepare you for the final assessment.
Instant Certificate
Download your professional CPD certificate immediately upon completion — ready for your appraisal, revalidation portfolio, or professional records.
Learn at Your Pace
Available 24/7 on any device. Start, pause, and resume at any time — perfect for fitting around clinical rotas and shift patterns.
16 Comprehensive Modules
Each module combines theory with real-world clinical examples, interactive scenarios, and knowledge checks to ensure genuine understanding — not just passive consumption.
Introduction to Human Factors
Understand what Human Factors means in healthcare, why it matters for patient safety, and how aviation CRM principles apply to clinical practice.
Safety
Explore the science of safety, high-reliability organisations, and the systemic factors that make healthcare environments both resilient and vulnerable.
Threat & Error Management
Learn the TEM framework used in aviation and healthcare to proactively identify threats, trap errors, and manage undesired states before harm occurs.
Human Error
Understand slips, lapses, mistakes, and violations — why competent professionals make preventable errors and how systems can be designed to catch them.
Communication
Develop structured communication techniques including SBAR, closed-loop communication, and assertive challenge protocols for high-stakes clinical interactions.
Fatigue
Understand the physiology of fatigue, its impact on cognitive performance, and practical strategies for managing workload during long shifts and night work.
Standard Operating Procedures
Explore how well-designed SOPs, checklists, and protocols act as safety barriers — and what happens when they are poorly implemented or bypassed.
Stress
Recognise the signs and stages of stress, understand its impact on clinical performance, and learn evidence-based coping and mitigation strategies.
Situational Awareness
Build and maintain clear mental models in complex clinical environments — learn to perceive, comprehend, and project the state of your working environment.
Information Processing
Understand how the brain processes information under pressure — cognitive load, working memory limitations, and strategies to support better clinical decisions.
Attention
Examine selective, divided, and sustained attention — how interruptions, distractions, and task-switching compromise safety in clinical environments.
Personality & Behaviour
Explore how personality types, attitudes, and behavioural styles influence team dynamics, conflict, and patient safety in multi-disciplinary settings.
Management & Leadership
Understand leadership styles that promote safety culture, empower clinical teams, and create psychological safety for speaking up about concerns.
Decision Making
Apply clinical decision-making frameworks that improve diagnostic accuracy and treatment outcomes when time and information are limited.
Organisational Culture
Examine how organisational culture shapes safety behaviours — from pathological blame cultures through bureaucratic compliance to generative learning organisations.
Non-Technical Skills Assessment
Learn validated assessment tools for evaluating non-technical skills in clinical practice, supporting revalidation, appraisal, and continuous improvement.
Earn Your CPD Certificate
Complete all 16 modules and pass the final knowledge check to receive your professional certificate — ready for your appraisal, revalidation, or CPD portfolio.
Module Quizzes
Interactive knowledge checks throughout each module reinforce learning and test your understanding as you progress.
Final Assessment
A comprehensive knowledge check at the end of the course validates your understanding across all 16 modules.
CPD Certificate
Instant download of your 8-hour CPD certificate upon successful completion — recognised by all major professional bodies.
Accessible for Every Organisation
Cost-effective training that scales across your entire workforce — from individual enrolments to Trust-wide deployment.
- Full access to all 16 modules
- 8 hours of CPD-accredited content
- Interactive quizzes & final assessment
- Instant downloadable certificate
- Learn on any device, 24/7
- Bulk enrolment available
Contact us for bulk pricing for your Trust or department.
From Enrolment to Certificate
Enrol
Purchase access for yourself or your team. Instant login credentials are sent to your inbox.
Learn
Work through 16 interactive modules at your own pace — on any device, at any time.
Assess
Complete module quizzes and a final knowledge check to validate your understanding.
Certify
Download your 8-hour CPD certificate instantly — ready for your appraisal or revalidation.
Instructor-Led Clinical Practice Course
If your team benefits more from interactive, facilitator-led sessions with clinical simulation and group exercises, our in-person one-day course covers the same core content with hands-on practice.
View Face-to-Face CourseClinical Practice Masterclass
Ready to advance beyond the fundamentals? Our 3-day masterclass explores teamwork, safety culture, leadership, and organisational influences on clinical behaviour at a deeper, systems-level.
Browse All CoursesReady to Upskill Your Workforce?
Get in touch to enrol your team in our self-paced online course. Flexible, affordable, and accessible 24/7 — the easiest way to embed human factors training across your organisation.