World Class Clinical Human Factors Training
For nearly three decades, we've been transferring proven aviation safety science into healthcare — equipping clinical teams with the non-technical skills that prevent harm and save lives.
From Aviation and Space Flight to Healthcare
Aviation transformed its safety record through Crew Resource Management — a systematic approach to human error that dramatically reduced accident rates. We were among the first to bring these life-saving principles into clinical practice.
Founded in 1996, Global Air Training began by delivering Crew Resource Management training to airlines, military organisations, and the European Space Agency. As healthcare organisations recognised that the same human factors principles could transform patient safety, we pioneered the introduction of these principles into clinical environments.
Today, we are the pre-eminent provider of Human Factors education for healthcare, trusted by over 100 NHS Trusts and safety-critical healthcare organisations worldwide. Our training doesn't apply aviation principles superficially — every technique is fully developed for the clinical environment.
Three Decades of Safety Excellence
Founded
Global Air Training established in Cheshire, delivering Crew Resource Management training to the aviation industry.
Healthcare Pioneers
Among the first organisations to transfer proven aviation Human Factors methodology into NHS clinical practice.
National Reach
Grew to serve over 100 NHS Trusts, training thousands of healthcare professionals across the UK and internationally.
Industry Leaders
Leaders in clinical Human Factors training with a comprehensive portfolio of courses, case studies, and e-learning.
Human Factors Science, Clinical Application
We focus on the cognitive and social skills that complement technical medical expertise — the non-technical skills that are critical when teams are under pressure and lives are at stake.
Structured Communication
SBAR, closed-loop techniques, and assertive challenge protocols that ensure critical information is never lost during handovers or high-pressure situations.
Clinical Decision-Making
Frameworks for recognising cognitive biases, managing information overload, and making sound decisions when time is critical and uncertainty is high.
Team Performance
Building high-performing teams through shared mental models, situational awareness, and leadership skills that function under the most demanding clinical conditions.
Workload & Fatigue Management
Understanding the physiology of stress and fatigue, circadian rhythm impacts, and practical strategies for managing cognitive performance during demanding shifts.
What Drives Everything We Do
Patient Safety First
Everything we do is driven by a single purpose — reducing preventable harm and improving outcomes for patients in every healthcare setting.
Evidence-Based Practice
Our training is grounded in decades human factors safety research, cognitive psychology, and systems thinking — not theory alone, but proven methodology.
Interprofessional Learning
We bring together nurses, doctors, midwives, allied health professionals, and support staff — mirroring the reality of diverse teams working under pressure.
Continuous Improvement
We practise what we teach. Our programmes evolve with the latest research, framework updates, and feedback from every organisation we work with.
What Sets Us Apart
With a heritage rooted in aviation safety and three decades of healthcare expertise, we bring a unique combination of rigour, operational experience, and clinical understanding.
Clinical Contextualisation
We don't apply aviation training superficially. Every technique is rigorously translated into clinical language and tested in real NHS environments.
ISO 9001 Accredited
Our quality management system meets the highest international standards, ensuring consistent, rigorous delivery across every programme.
Flexible Delivery
In-house bespoke, open courses, live online, and self-paced e-learning — every programme is available in the format that works for your organisation.
Aligned with National Standards
Patient Safety Incident Response Framework
Systems Engineering Initiative for Patient Safety
Just Culture Framework
Trusted by Healthcare Leaders
"The training was outstanding. Our team now has a shared language for patient safety that has genuinely changed how we communicate during handovers and critical incidents."
"This was probably the most professionally run course I have attended in my 36 years in the health service. The aviation approach brings a rigour that is genuinely transformative."
"Exceptional quality of instruction. The aviation-derived approach gave us practical tools we could implement immediately. The impact on our safety culture has been remarkable."
Ready to Transform Your Team's Safety Culture?
Get in touch to discuss how our Human Factors training can be tailored to your healthcare organisation. No obligation, just a conversation about improving patient safety.