CHF
Trusted by 100+ NHS Trusts

Equipping Healthcare Teams with Essential Non-Technical Skills

Our Human Factors training empowers clinicians, nurses, and healthcare professionals to enhance patient safety through better communication, decision-making, and teamwork.

Healthcare professionals in a training session
30+ Years of Expertise
100+ NHS Trusts Trained
1,000+ Organisations Served
PSIRF Framework Aligned
Why Human Factors?

Moving Beyond Blame to Build Safer Systems

Research shows that up to 80% of adverse events in healthcare have human factors as a contributing cause. Our training equips your teams with a proactive, systems-based approach to patient safety.

Communication

Structured communication techniques like SBAR ensure critical information is shared clearly across multidisciplinary teams, reducing handover errors.

Decision-Making

Learn to recognise cognitive biases and apply clinical decision frameworks that improve diagnostic accuracy and treatment outcomes under pressure.

Teamwork & Leadership

Build high-performing clinical teams with shared mental models, assertive challenge culture, and effective leadership during critical situations.

Our Training Programmes

Healthcare Training Tailored to Your Organisation

Every programme addresses the specific challenges and culture of your healthcare setting — from primary care to acute hospitals.

Healthcare professionals in training

Human Factors in Clinical Practice

A comprehensive programme aligned with PSIRF and SEIPS frameworks, designed for clinicians and healthcare staff.

Learn More
Training team qualification

Qualify Your Training Team

Equip your own people to deliver world-class human factors education within your organisation.

Learn More
Self-paced online training

Self-Paced Online Training

Flexible, self-paced learning for induction, mandatory training or individual professional development.

Learn More
What Our Clients Say

Trusted by Healthcare Leaders Across the NHS

"The training was outstanding. Our team now has a shared language for patient safety that has genuinely changed how we communicate during handovers and critical incidents."
Dr Sarah Mitchell Clinical Director, NHS Trust
"Exceptional quality of instruction. The aviation-derived approach gave us practical tools we could implement immediately. The impact on our safety culture has been transformative."
James Thornton Head of Patient Safety, Teaching Hospital
Frequently Asked Questions

Everything You Need to Know

Our healthcare Human Factors training is designed for all clinical and non-clinical staff, including doctors, nurses, allied health professionals, managers, and support teams who contribute to patient safety.

Ready to Transform Your Team's Safety Culture?

Get in touch to discuss how our Human Factors training can be tailored to your healthcare organisation. No obligation, just a conversation about improving patient safety.